City of Piqua Ohio
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City of Piqua Ohio
Utility Business Office
 
Utility Business Office Employees
Utility Business Office Employees
Ready for the Annual Piqua-Troy Football Game
 
The City of Piqua provides electric, water, wastewater, and refuse pick up with recycling services.  

The Utility Business Office is responsible for having all City water and electric meters read and billed for City utility services, including wastewater and refuse.  The office receives payments, processes new service and change service requests, and handles other issues relating to utility billings and services.

Charges for the services listed above are billed to our customers each month.  Utility bills are due within 10 days from the date of billing.  A 5% late fee will be applied to any payment made after the due date.

The City also offers special discounts to senior citizens. 

 
2005 Accomplishments
 
Improved the number of reads for Electric and Water meters that the City is unable to obtain each month
Continued Customer Service training programs to increase employees' knowledge to better serve the public
Investigated upgrading cashier computers to provide for printing of receipts
 
2006 Goals
 

Investigate having the RADIX handheld device system automatically updated the meter orders to the AS400

Examine the current procedures and make improvements to improve our customer service

Investigate options to restructure the meter reading routes
Continue in-house customer service training for all department employees
  
The Utility Business Office is under the leadership of Utility Business Office Manager, Robin Hungerford.
 
City of Piqua
Utility Business Office
201 W Water Street
Piqua OH  45356
937-778-2000
e-mail  Utility Business Office

 

   
  City of Piqua Ohio Departments
  City of Piqua Ohio Finance Department
  Applying for Utility Services
  Paying Utility Bills
  City of Piqua Ohio Meter Reading
  City of Piqua Ohio Utility Rates
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